Effective Date: January 12, 2025
FitzVenture values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with us through our website, booking forms, and other services.
- Information We Collect
We may collect the following types of information when you book a trip, complete forms, or otherwise interact with FitzVenture:
- Personal Information: Name, email address, phone number, date of birth, and passport details (if required for travel purposes).
- Health and Dietary Information: Allergies, medical conditions, or dietary restrictions provided for trip planning purposes.
- Payment Information: Credit card of other payment details collected through secure third-party payment processors.
- Technical Information: IP address, browser type, and device information when you visit our website.
2. How We Use Your Information
We collect and use your information to:
- Process reservations and payments.
- Communicate trip details, updates, and confirmations.
- Ensure your safety and comfort during activities and accommodations.
- Comply with legal and regulatory requirements
- Improve our website and services through analytics.
We will never sell or rent you personal information to third-parties.
3. How We Protect Your Information
Your information is stored securely and is only accessible by authorized personnel. We use industry-standard security measures, such as encryption, to protect your personal and payment data.
4. Sharing Your Information
We may share you information with trusted third-parties necessary for trip planning and execution, including:
- Accommodation providers and local tour operators.
- Payment processors to complete transactions.
- Emergency contacts or medical professionals, in case of an emergency.
All third-party partners are required to safeguard your information in accordance with applicable laws.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to your personal data.
- Request deletion of your data, unless required for legal or business purposes.
- Opt out of marketing communications at any time.
To exercise these rights, contact us at tiffany@fitzventuretravel.com.
6. Cookies and Tracking
Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to disable cookies, but this may affect website functionality.
7. Retention of Information
We retain personal information for as long as necessary to fulfill the purposes outlines in this policy or as required by law.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact us at:
- Email: tiffany@fitzventuretravel.com
- Phone: 301-356-8369